Sr Associate Technical Support Engineer-paradox

Workday

Troubleshoot complex configurations
Sql queries for data investigation
Restful api calls
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Troubleshoot complex configurations
  • SQL queries for data investigation
  • RESTful API calls
  • XML, JSON, and CSV validation
  • JIRA, Microsoft Office, Visual Studio Code

Nice-to-have

  • Creative approach and eager to learn
  • Supportive and collaborative team player
  • Sun-drenched optimism and drive
  • AI troubleshooting tools and LLM observability

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or equivalent experience
  • 2+ years in technical support
  • 1+ years experience validating XML, JSON, CSV
  • 1+ years experience with JIRA, Microsoft Office, VS Code
  • 1+ years experience with data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter