Sr. Service Operations Coordinator

Rolls-Royce Motor Cars

Mankato, MN, US
Base: $81,520 - $132,470-annually; bonus/equity: d...
Onsite
Coordinate company resources and deadlines
Manage multiple service projects
Foster positive business relationships
This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions

Job Summary

  • This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions.
  • Manage all open projects according to budget and timeline, and foster and maintain positive business relationships to ensure customer satisfaction.
  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.

Matching Summary

This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions.

Salary

Base: $81,520 - $132,470-Annually; Bonus/Equity: discretionary bonus plan; Benefits: comprehensive and competitive Total Rewards package

Skills & Requirements

Must-have

  • Coordinate company resources and deadlines
  • Manage multiple service projects
  • Foster positive business relationships
  • Manage Field Service Technicians
  • Quote repairs and service work
  • Audit field service reports

Nice-to-have

  • Solution-oriented approach
  • Work extended periods without supervision
  • Cope with frequent schedule changes
  • Maintain expert product knowledge

Key Requirements

  • Bachelor’s Degree in Construction Management, Project Management, Business Administration, or Automotive Engineering
  • 5 years field service or project management experience
  • 9 years of field service or project management experience
  • Authorized to work for any employer in the U.S without sponsorship
  • Willingness to travel up to 35%

Work Rights

Must be authorized to work without sponsorship

Tailored Resume

Cover Letter