Job Summary

• This leadership role blends exceptional client service with team supervision and operational support, serving as the first and last point of contact for clients.
• Key responsibilities include answering calls and emails, scheduling appointments, re-engaging inactive clients, maintaining electronic medical records, processing billing, and recruiting/training new reception team members.
• The company offers a competitive compensation and benefits package including pay up to $22 per hour, bonus pay opportunities, medical, dental & vision insurance, 401(k) with matching, and paid time off.

Matching Summary

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling options

Skills & Requirements

Key Requirements

• Minimum 3 years of customer service experience
• At least 1 year of veterinary experience
• 1–2 years of leadership or supervisory experience
• High school diploma required
• Degree in veterinary or related field preferred

Work Rights