Distribution Customer Assistant

EUROMASTER

France
Base: 2,130€ - 2,300€ gross monthly; bonus/equity:...
Coordination of breakdown interventions
Reception and emission of phone calls
Management of breakdown requests
Your role will be to coordinate breakdown interventions across all of France, managing incoming and outgoing calls, coordinating with technical teams, and updating request files

Job Summary

  • Your role will be to coordinate breakdown interventions across all of France, managing incoming and outgoing calls, coordinating with technical teams, and updating request files.
  • We are looking for someone with a customer service mindset, experience in a call center, ideally in intervention planning, and proficiency with digital and phone tools.
  • Compensation includes a fixed monthly salary between €2130 and €2300 gross, plus an annual bonus of 9% on objective achievement, with options for remote work and various employee benefits.

Matching Summary

Your role will be to coordinate breakdown interventions across all of France, managing incoming and outgoing calls, coordinating with technical teams, and updating request files.

Salary

Base: 2130€ - 2300€ gross monthly; Bonus/Equity: 9% annual bonus on objective achievement; Benefits: Results bonuses, CSE offers, meal tickets, PEE/PERCOL savings plan, comprehensive health and provident plan

Skills & Requirements

Must-have

  • Coordination of breakdown interventions
  • Reception and emission of phone calls
  • Management of breakdown requests
  • Tracking technician mission returns
  • Use of office, digital and phone tools

Nice-to-have

  • Customer oriented mindset
  • Organizational skills and autonomy
  • Positive team spirit
  • Openness to difference

Key Requirements

  • Remote customer relations training
  • Previous call center experience
  • Ideally intervention planning experience

Work Rights

Not specified

Tailored Resume

Cover Letter