Assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software
Job Summary
Assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
Support the implementation and optimization of IT Service Management processes and cloud-based solutions, configuring platforms and troubleshooting issues.
Uphold PwC quality standards, methodology, and code of conduct while collaborating with cross-functional teams to deliver high-quality technology solutions.
Matching Summary
Assist clients in optimizing operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
Skills & Requirements
Must-have
ServiceNow ITSM tools
cloud infrastructure operations
ITIL-based practices
cross-functional collaboration
data analysis and insights
Nice-to-have
learning mindset
adaptability
professional development
commercial awareness
information security knowledge
Key Requirements
Bachelor’s degree in IT, Engineering, Computer Science, or related field
1 year of experience in IT Service Management, ServiceNow, or cloud operations
Basic understanding of ITIL concepts
Foundational knowledge of cloud platforms (AWS, Azure, or GCP)