Field Service Technician (data Center Cooling Systems)

NEW ERA TECHNOLOGY

Springfield, OH, United States
**
System deployment and commissioning support
Electro-mechanical fault isolation
Customer equipment failure resolution
** New Era Technology is seeking a Field Service Technician specializing in data center cooling systems in Springfield, OH. The role involves system deployment, onsite support, and maintaining customer service records, all while working within a company that values personal and professional growth. **

Job Summary

  • The role involves participating in system deployment projects by delivering installation, startup, and commissioning support services.
  • Technicians must provide onsite support to assist in the fault isolation of electro-mechanical systems within a timely manner.
  • New Era Technology offers a supportive environment with continuous training and opportunities for professional growth alongside industry-certified experts.

Matching Summary

Match Score: 75

** New Era Technology is seeking a Field Service Technician specializing in data center cooling systems in Springfield, OH. The role involves system deployment, onsite support, and maintaining customer service records, all while working within a company that values personal and professional growth. **

Skills & Requirements

Must-have

  • System deployment and commissioning support
  • Electro-mechanical fault isolation
  • Customer equipment failure resolution
  • SLA compliance for dispatch response
  • CRM and case management record keeping

Nice-to-have

  • Service bulletin development experience
  • Technical documentation creation skills
  • Collaborative team-oriented culture
  • Continuous learning mindset
  • Sales personnel resource support

Key Requirements

  • Ability to respond to dispatches within SLAs
  • Experience with CRM or Case Management Systems
  • Knowledge of data center cooling systems

Work Rights

Not specified

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