Client Services Officer

ALS

Canberra, Australia
Onsite
Strong customer service focus
Excellent verbal and written communication skills
Good planning and organisation skills
This role involves managing the day-to-day workflow for clients including close monitoring and proactive oversight

Job Summary

  • This role involves managing the day-to-day workflow for clients including close monitoring and proactive oversight.
  • The team is a diverse and dedicated community united by a passion to make a difference in the world.
  • ALS invests in its people with programs and opportunities that help build a diverse career.

Matching Summary

This role involves managing the day-to-day workflow for clients including close monitoring and proactive oversight.

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent verbal and written communication skills
  • Good planning and organisation skills
  • Demonstrated judgement and problem-solving skills
  • Ability to adapt and prioritise daily workload

Nice-to-have

  • Science or Technical ability advantageous
  • Experience with regulator client interaction
  • Face to face contact capability

Key Requirements

  • Citizen or Permanent Resident of the country
  • Valid working visa if not a citizen/PR

Work Rights

Must be Citizen, Permanent Resident, or hold valid working visa

Tailored Resume

Cover Letter