Customer Service Representative - Insurance

Auto Club Enterprises

Coppell, TX, US
Base: $23.00 – $25.00ph; bonus/equity: + $1.00ph f...
Fully remote
Prior customer service experience
High school diploma or ged
Ethernet internet connection required
The role involves answering inbound calls to assist AAA members with insurance and membership inquiries in a non-scripted environment

Job Summary

  • The role involves answering inbound calls to assist AAA members with insurance and membership inquiries in a non-scripted environment.
  • Candidates must reside within 80 miles of Coppell, Texas, and possess a dedicated workspace with a direct Ethernet internet connection.
  • The position offers a comprehensive benefits package including health coverage, 401(K) match, pension, and paid parental leave.

Matching Summary

The role involves answering inbound calls to assist AAA members with insurance and membership inquiries in a non-scripted environment.

Salary

Base: $23.00 – $25.00/hour; Bonus/Equity: +$1.00/hour for English/Spanish fluency; Benefits: Health, dental, vision, 401(K), pension, tuition assistance

Skills & Requirements

Must-have

  • Prior customer service experience
  • High school diploma or GED
  • Ethernet internet connection required
  • Reside within 80 miles of Coppell TX
  • Ability to pass background check

Nice-to-have

  • Spanish fluency for additional pay
  • Flexible can-do mindset
  • Fast-paced environment adaptability
  • Strong multitasking skills

Key Requirements

  • High school diploma or GED
  • Pass background check and drug screening
  • Must reside within 80 miles of Coppell TX
  • Recent call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter