Rtw Case Manager

50

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and rapport building
EML is a leading Workers Compensation business seeking a Case Manager to help people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation business seeking a Case Manager to help people get their lives back through ongoing support.
  • The role involves managing end-to-end claims processes including liability determination, treatment management, and implementing recovery outcomes.
  • Employees enjoy flexibility to work from home up to 3 days per week after month three along with comprehensive benefits including parental leave.

Matching Summary

EML is a leading Workers Compensation business seeking a Case Manager to help people get their lives back through ongoing support.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Strong communication and rapport building

Nice-to-have

  • Allied health or rehabilitation background
  • Empathy and resilience in support roles
  • Experience with mental health claims

Key Requirements

  • Extensive customer service experience
  • Allied health or case management experience (advantageous)
  • Ability to manage physical and psychological claims

Work Rights

Not specified

Tailored Resume

Cover Letter