Patient Service Representative Lch Ft 2nd 3p-1130p

Advocate Health

Charlotte, North Carolina, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Aidet customer service standards
Verify insurance coverage
Collect co-insurance and co-payments
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for security authorization and precertification of inpatient and outpatient services.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • AIDET customer service standards
  • verify insurance coverage
  • collect co-insurance and co-payments
  • electronic systems for eligibility verification
  • prior authorization and precertification
  • accurate patient demographic entry

Nice-to-have

  • participate in team projects
  • contribute to quality initiatives
  • flexible schedule support

Key Requirements

  • High School Diploma
  • 2 years of related experience
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems

Work Rights

Not specified

Tailored Resume

Cover Letter