NTT DATA is seeking an Associate Scrum Master to join their hybrid work environment. The position focuses on supporting service delivery operations and improving efficiency while fostering a diverse and inclusive workplace culture
Job Summary
The role involves assisting internal teams to plan, coordinate, and monitor operational activities to deliver approved plans.
Candidates must ensure less complex services are delivered effectively while adhering to strict service level agreements.
NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.
Matching Summary
Match Score: 75
NTT DATA is seeking an Associate Scrum Master to join their hybrid work environment. The position focuses on supporting service delivery operations and improving efficiency while fostering a diverse and inclusive workplace culture.
Skills & Requirements
Must-have
ITIL foundation certification required
Bachelor's degree in IT or Business
Entry level managed service experience
Customer escalation management skills
SLA monitoring and reporting
Nice-to-have
Strong communication with operations leaders
Ability to work in fast-paced environment
Cross-cultural collaboration skills
Creative problem-solving abilities
Adaptability to changing circumstances
Key Requirements
ITIL Foundation Certification
Bachelor's degree in IT or Business Administration
Entry level experience in managed service delivery