Workplace Experiences & Operations Sub-regional Lead

JLL

Ho Chi Minh City, Vietnam
10-15 years ifm experience
Banking industry knowledge preferred
Capital and expense budget management
This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction

Job Summary

  • This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction.
  • The position is responsible for managing all aspects of the facilities and property management service delivery system, including asset management and operations.
  • Candidates must demonstrate leadership by overseeing staffing, performance, and development of the Facilities Management team while ensuring compliance with audit standards.

Matching Summary

This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction.

Skills & Requirements

Must-have

  • 10-15 years IFM experience
  • Banking industry knowledge preferred
  • Capital and expense budget management
  • Stakeholder management across SEA markets
  • Client satisfaction and KPI achievement

Nice-to-have

  • Innovation in service delivery
  • Seamless client interface capabilities
  • Leadership responsiveness and creativity
  • Best practices sharing experience
  • Cross-cultural team development skills

Key Requirements

  • 10-15 years working experience in IFM field
  • English proficiency in writing and speaking
  • Experience in banking industry (preferred)
  • Ability to manage pass-through budgets
  • On-site presence in Ho Chi Minh City required

Work Rights

Not specified

Tailored Resume

Cover Letter