Field Service Technician (memphis, Tn)

BD

Memphis, TN, US
Fully remote
Customer service and problem resolution
Technical support for pharmacy automation
Regional travel and overnight stays
BD is a global leader in medical technology committed to advancing health through innovative solutions and a supportive work environment

Job Summary

  • BD is a global leader in medical technology committed to advancing health through innovative solutions and a supportive work environment.
  • The Field Support Engineer role involves delivering world-class customer service, maintaining equipment uptime, and collaborating with teams to resolve complex issues.
  • BD provides a fleet vehicle, corporate credit card, company laptop and phone, a comprehensive benefits package, and values a culture of learning, growth, and inclusion.

Matching Summary

BD is a global leader in medical technology committed to advancing health through innovative solutions and a supportive work environment.

Skills & Requirements

Must-have

  • Customer service and problem resolution
  • Technical support for pharmacy automation
  • Regional travel and overnight stays
  • Use of diagnostic and hand tools
  • Proficient with Microsoft operating systems
  • Equipment maintenance and repair
  • Working in pharmacy environments

Nice-to-have

  • Collaborative and professional communication
  • Ability to work independently
  • Feedback to management and engineering
  • Willingness to work overtime and weekends
  • Strong mechanical aptitude
  • Use of Salesforce Field Service Lightning
  • Experience with computer networking basics

Key Requirements

  • Associates degree in relevant engineering technology
  • 3-5 years field service experience
  • Experience servicing medical or complex equipment
  • Proficient knowledge of Microsoft Office
  • Ability to lift up to 100 pounds
  • Valid driver’s license for daily travel

Work Rights

Not specified

Tailored Resume

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