Customer Care Champion -dispatcher

Otis

Grove Park, Leicester, United Kingdom
Friendly welcoming tone
Customer follow ups
Oxp system checking process
As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm

Job Summary

  • As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.
  • You will receive a employment contract with the world market leader in a crisis-proof industry.
  • With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Matching Summary

As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.

Skills & Requirements

Must-have

  • Friendly welcoming tone
  • Customer follow ups
  • OXP system checking process
  • Otis CRM Business System
  • Dispatch break-down calls
  • Engineer eta's
  • All-safe system monitoring

Nice-to-have

  • International talent driven company
  • Resilience in stressful situations
  • Time-sensitive conditions
  • Affinity using multiple IT systems

Key Requirements

  • Excellent language, listening and communication skills
  • Customer-centric mindset and empathy
  • Comfortable managing large number of customer interactions

Work Rights

Not specified

Tailored Resume

Cover Letter