Rentokil-Terminix Canada is seeking a Customer Service Representative for their Sherbrooke location, responsible for providing exceptional service to both commercial and residential clients. The role involves managing customer inquiries, processing contracts, and ensuring client satisfaction through effective communication and problem-solving
Job Summary
This role supports commercial and residential clients while delivering world-class customer service within the pest management industry.
The position involves managing client inquiries, processing invoices, proactively offering home inspections, and generating revenue through sales commissions.
Employees receive competitive pay with performance incentives, comprehensive benefits including medical and dental coverage, and a company-matched RRSP plan.
Matching Summary
Match Score: 85
Rentokil-Terminix Canada is seeking a Customer Service Representative for their Sherbrooke location, responsible for providing exceptional service to both commercial and residential clients. The role involves managing customer inquiries, processing contracts, and ensuring client satisfaction through effective communication and problem-solving.
Salary
Base: $19.00 - $24.00 per hour; Bonus/Equity: Commission opportunities available after probation; Benefits: Medical, dental, vision, RRSP match up to 3.5%, paid vacation and sick days
Skills & Requirements
Must-have
2+ years administrative experience
Microsoft Office proficiency
Google Suite knowledge
Strong verbal communication skills
Ability to work autonomously
Nice-to-have
Supplier portal experience
Analytical thinking and attention to detail
Tactful and diplomatic interaction style
Experience in sales or commission-based roles
Key Requirements
High school diploma required
Minimum 2 years of administrative experience
Proficiency in Microsoft Word, Excel, and PowerPoint