Head Of Ocean Freight - Vietnam

Toll Holdings Limited

Vietnam
Not specified (assumed hybrid or onsite based on the nature of logistics operations)
Ocean freight operations leadership
Customer satisfaction and engagement
Operational excellence kpis
Toll Holdings Limited is seeking a Head of Ocean Freight in Vietnam to lead and manage ocean freight operations, ensuring service excellence, compliance, and customer satisfaction. The ideal candidate will have extensive experience in international logistics, strong leadership capabilities, and a proactive attitude

Job Summary

  • The Seafreight Manager is responsible for leading and overseeing all ocean freight operations to ensure service excellence, compliance, and customer satisfaction.
  • Drive the team to meet all Operational Excellence KPIs set by BPO, including AR Timeliness & Accuracy, AP Incomplete Post Day, WIP, Accrual, and Job Close targets.
  • At Toll, you can help play a vital role in delivering what matters, keeping businesses and communities thriving.

Matching Summary

Match Score: 85

Toll Holdings Limited is seeking a Head of Ocean Freight in Vietnam to lead and manage ocean freight operations, ensuring service excellence, compliance, and customer satisfaction. The ideal candidate will have extensive experience in international logistics, strong leadership capabilities, and a proactive attitude.

Skills & Requirements

Must-have

  • Ocean freight operations leadership
  • Customer satisfaction and engagement
  • Operational excellence KPIs
  • Carrier space allocation management
  • Negotiate competitive rates
  • P&L performance targets
  • Adherence to company policies

Nice-to-have

  • Proactive 'Can-Do' attitude
  • Curiosity and problem-solving
  • Collaboration and rapport building
  • Autonomy and decision-making
  • Industry-leading training

Key Requirements

  • 5–7 years of experience in seafreight operations
  • Strong knowledge of international freight forwarding
  • English proficiency at intermediate level or above
  • Entitled to work in Vietnam
  • IMO/IMDG certification is an advantage

Work Rights

Entitled to work in Vietnam

Tailored Resume

Cover Letter