Commensurate with education + experience; not spec...
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical and functional specialist for Workday CRM configuration and analytics
Job Summary
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical and functional specialist for Workday CRM configuration and analytics.
This role partners closely with Enrollment Management and Academic Affairs to ensure timely, targeted, and compliant student-facing communications that improve retention outcomes.
As UAPB implements Workday as a new enterprise platform, the successful candidate will help build a campus-wide culture of data-informed communication to enhance service delivery.
Matching Summary
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical and functional specialist for Workday CRM configuration and analytics.
Salary
Commensurate with education and experience; Not specified; Benefits Eligible: Yes
Skills & Requirements
Must-have
Workday CRM administration experience
Audience segmentation and workflow building
Data governance and FERPA compliance knowledge
Cross-unit collaboration and translation of needs
Strong written and oral communication skills
Nice-to-have
Experience with new system rollout implementation
Familiarity with admissions and enrollment funnels
Dashboard building for conversion and retention metrics
Change management and end-user adoption strategies
Master's degree in related field
Key Requirements
Bachelor's degree from regionally accredited institution
Minimum 3 years relevant CRM or data analytics experience
Proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the US