Service Engineering Executive

BYD (SINGAPORE) PTE. LTD.

Singapore, Singapore
Not specified
Automotive aftersales experience
Dealer network management
Sop development and governance
BYD (SINGAPORE) PTE. LTD. is seeking a Service Engineering Executive to enhance their aftersales service operations. The ideal candidate should have a background in engineering or business management, with experience in automotive aftersales and standards development

Job Summary

  • The role involves developing and maintaining global standards, SOPs, and service level agreements for all aftersales distributors and dealers.
  • Candidates will define KPIs, monitor channel performance, and provide coaching to ensure the network achieves business excellence.
  • The position requires assessing technical readiness for new product launches, including tooling, facility suitability, and technician training needs.

Matching Summary

Match Score: 85

BYD (SINGAPORE) PTE. LTD. is seeking a Service Engineering Executive to enhance their aftersales service operations. The ideal candidate should have a background in engineering or business management, with experience in automotive aftersales and standards development.

Skills & Requirements

Must-have

  • Automotive aftersales experience
  • Dealer network management
  • SOP development and governance
  • KPI definition and monitoring
  • Workshop operations knowledge
  • DMS system proficiency

Nice-to-have

  • Project management experience
  • Root-cause investigation skills
  • Integrated Logistics Support evaluation
  • Curriculum planning support

Key Requirements

  • Bachelor's degree in engineering or related field
  • 3-5 years automotive aftersales experience
  • Experience with DMS and aftersales IT systems
  • Proven track record in audit and compliance

Work Rights

Not specified

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