Wine Merchant - Dan Murphy's Mittagong

Dan Murphy's

Mittagong, Australia
From $74,400; not specified; wine education allowa...
On-site
Customer discovery and engagement
Concierge-style customer experience
Wine product knowledge
Dan Murphy's is seeking a Wine Merchant for their Mittagong location, emphasizing a passion for wine and exceptional customer service. The role involves engaging customers with tailored experiences and education about wine, while collaborating with store leaders to achieve sales targets

Job Summary

  • Create a distinctive customer experience by actively sharing your passion for wine and investing time into every customer moment.
  • Build rapport by taking our customers on a tailored journey of discovery, centred around education on product and loyalty benefits.
  • An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W.

Matching Summary

Match Score: 85

Dan Murphy's is seeking a Wine Merchant for their Mittagong location, emphasizing a passion for wine and exceptional customer service. The role involves engaging customers with tailored experiences and education about wine, while collaborating with store leaders to achieve sales targets.

Salary

From $74,400; Not specified; wine education allowance + superannuation

Skills & Requirements

Must-have

  • Customer discovery and engagement
  • Concierge-style customer experience
  • Wine product knowledge
  • Customer rapport building
  • Sales targets and KPIs

Nice-to-have

  • Passionate about wine
  • Imaginative storyteller
  • Enthusiastic and authentic interactions
  • Connected to wine community
  • Continuous improvement mindset

Key Requirements

  • Previous customer facing experience
  • WSET Level 2 or equivalent industry experience
  • Available to work peak customer hours

Work Rights

Not specified

Tailored Resume

Cover Letter