Kbs Process Analyst (kone Business Services)

KONE Macedonia

Bratislava, Slovakia
Base: 1.600eur/gross; bonus/equity: not specified;...
Hybrid
Operational case management
Data interpretation and analysis
Sap, fiori, power bi, power apps
Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Coordinate communication and alignment between Frontline and Supply Line teams to ensure timely delivery of materials and smooth end‑to‑end process flow.
  • We offer opportunities to learn and grow, language courses contribution, yearly performance bonus, performance awards, extra vacation days, team events, a multisport card, and a hybrid way of work.

Matching Summary

Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.

Salary

Base: 1.600Eur/gross; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Operational case management
  • Data interpretation and analysis
  • SAP, FIORI, Power BI, Power Apps
  • Invoice validation and approval
  • Continuous improvement initiatives
  • Written and spoken English proficiency

Nice-to-have

  • Lean UX practices
  • Solution-focused mindset
  • Collaborative international environment
  • Passion for safety and quality

Key Requirements

  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems
  • Attention to detail and ability to follow procedures
  • Ability to manage multiple tasks and meet deadlines
  • Intermediate Excel skills
  • Clear and practical communication style

Work Rights

Not specified

Tailored Resume

Cover Letter