PwC is seeking a German-speaking SAP AMS Manager to lead Application Managed Services for a major banking client. The role involves overseeing a support team, ensuring service excellence, and managing complex IT operations while fostering communication with stakeholders
Job Summary
Lead and coordinate an Application Support team across L1–L3, overseeing end-to-end AMS delivery and ensuring adherence to defined SLA/KPI.
Manage incident, problem, and change processes in line with ITIL, while planning and coordinating patching, upgrades, and overall application lifecycle activities.
Act as the primary communication point for the client, conducting governance meetings in German and managing budgets, resource allocation, and capacity planning.
Matching Summary
Match Score: 85
PwC is seeking a German-speaking SAP AMS Manager to lead Application Managed Services for a major banking client. The role involves overseeing a support team, ensuring service excellence, and managing complex IT operations while fostering communication with stakeholders.