Customer Service Representative

Adobe Animal Hospital

Cape May Court House, NJ, United States
Base: $18 - $20 ph; bonus/equity: performance bonu...
Not specified
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Adobe Animal Hospital is seeking a personable and skilled Client Service Representative to ensure positive client interactions at their clinic. This role involves managing appointments, providing exceptional customer service, and maintaining accurate client and pet records

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing appointment schedules, triaging lobby needs, processing payments, and maintaining accurate pet medical records.
  • The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to support team growth.

Matching Summary

Match Score: 85

Adobe Animal Hospital is seeking a personable and skilled Client Service Representative to ensure positive client interactions at their clinic. This role involves managing appointments, providing exceptional customer service, and maintaining accurate client and pet records.

Salary

Base: $18 - $20 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401(k) matching, health/dental/vision insurance, paid time off

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • Accurate cash handling and payment processing

Nice-to-have

  • Experience with veterinary medical terminology
  • Knowledge of veterinary electronic medical records
  • One year of customer service experience
  • Empathy and compassion with emotional clients

Key Requirements

  • HS Diploma or educational equivalent
  • Computer efficiency and detail-oriented mindset

Work Rights

Not specified

Tailored Resume

Cover Letter