Intern, Remote Support

Rockwell Automation

Hawthorn, Victoria, Australia
Pyid internship; not specified; comprehensive bene...
Hybrid (in-office on mondays, tuesdays, and thursdays)
Crm systems experience
Customer service capability
Troubleshooting skills
Rockwell Automation is seeking two enthusiastic Industry-based Learners to join their Technical Support Centre in Hawthorn, Victoria, for a 12-month paid internship. Candidates should have a background in engineering and a genuine interest in industrial automation, with responsibilities including customer support and technical troubleshooting

Job Summary

  • This is a paid 12-month fixed-term internship for university students to gain hands-on experience in a professional engineering environment.
  • The role involves rotating through three specialized teams within the Technical Support Centre to develop technical skills and customer service capabilities.
  • Rockwell Automation offers comprehensive benefits including mindfulness programs, volunteer matching, and an on-demand digital course library.

Matching Summary

Match Score: 85

Rockwell Automation is seeking two enthusiastic Industry-based Learners to join their Technical Support Centre in Hawthorn, Victoria, for a 12-month paid internship. Candidates should have a background in engineering and a genuine interest in industrial automation, with responsibilities including customer support and technical troubleshooting.

Salary

Paid internship; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • CRM systems experience
  • Customer service capability
  • Troubleshooting skills
  • Team collaboration
  • Remote support tools

Nice-to-have

  • Phone communication experience
  • University project experience
  • Interest in industrial automation
  • Independent work style
  • Problem-solving mindset

Key Requirements

  • Completed at least three years of university study
  • Background in electrical engineering or automation
  • Experience interpreting customer requests

Work Rights

Not specified

Tailored Resume

Cover Letter