Not specified; not specified; competitive pyy + re...
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2+ years total experience
1+ year salesforce experience
Order-to-cash or cpq domain knowledge
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S&P Global is seeking a Business Analyst II with experience in Salesforce and technical support within the Order-to-Cash (OTC) framework. The role emphasizes collaboration, operational excellence, and continuous improvement in CRM systems, offering a dynamic work environment with opportunities for professional growth.
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Job Summary
The role supports S&P Global's critical CRM system to ensure continuous improvement and operational excellence in Commercial Operations.
Candidates will collaborate with end users, product owners, and development teams to resolve critical incidents and drive process quality.
The company offers comprehensive benefits including health care coverage, flexible downtime, and a continuing education program with student loan contributions.
Matching Summary
Match Score: 75
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S&P Global is seeking a Business Analyst II with experience in Salesforce and technical support within the Order-to-Cash (OTC) framework. The role emphasizes collaboration, operational excellence, and continuous improvement in CRM systems, offering a dynamic work environment with opportunities for professional growth.
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Salary
Not specified; Not specified; Competitive pay and retirement planning mentioned
Skills & Requirements
Must-have
2+ years total experience
1+ year Salesforce experience
Order-to-Cash or CPQ domain knowledge
Agile best practices understanding
Development environment and testing processes
Nice-to-have
AI-focused initiative participation
Strong analytical and communication skills
Experience in operation-based managerial role
Collaboration with Scrum teams and Product Owners
Key Requirements
Bachelor's degree in technology related field preferred