Business Analyst Ii (salesforce)

S&P Global

Not specified; not specified; competitive pyy + re...
**
2+ years total experience
1+ year salesforce experience
Order-to-cash or cpq domain knowledge
** S&P Global is seeking a Business Analyst II with experience in Salesforce and technical support within the Order-to-Cash (OTC) framework. The role emphasizes collaboration, operational excellence, and continuous improvement in CRM systems, offering a dynamic work environment with opportunities for professional growth. **

Job Summary

  • The role supports S&P Global's critical CRM system to ensure continuous improvement and operational excellence in Commercial Operations.
  • Candidates will collaborate with end users, product owners, and development teams to resolve critical incidents and drive process quality.
  • The company offers comprehensive benefits including health care coverage, flexible downtime, and a continuing education program with student loan contributions.

Matching Summary

Match Score: 75

** S&P Global is seeking a Business Analyst II with experience in Salesforce and technical support within the Order-to-Cash (OTC) framework. The role emphasizes collaboration, operational excellence, and continuous improvement in CRM systems, offering a dynamic work environment with opportunities for professional growth. **

Salary

Not specified; Not specified; Competitive pay and retirement planning mentioned

Skills & Requirements

Must-have

  • 2+ years total experience
  • 1+ year Salesforce experience
  • Order-to-Cash or CPQ domain knowledge
  • Agile best practices understanding
  • Development environment and testing processes

Nice-to-have

  • AI-focused initiative participation
  • Strong analytical and communication skills
  • Experience in operation-based managerial role
  • Collaboration with Scrum teams and Product Owners

Key Requirements

  • Bachelor's degree in technology related field preferred
  • SFDC Admin Certification preferred
  • US Candidates Only requirement

Work Rights

US Candidates Only

Tailored Resume

Cover Letter