Technical Project Manager

Gainsight

Multiple Locations, , United States
Base: $71,000 – $91,200 usd annually; bonus/equity...
Fully remote
Enterprise project management
Stakeholder communication skills
Software implementation experience
Gainsight is the retention engine behind the world’s most customer-centric companies and offers a platform that orchestrates the customer journey from onboarding to advocacy

Job Summary

  • Gainsight is the retention engine behind the world’s most customer-centric companies and offers a platform that orchestrates the customer journey from onboarding to advocacy.
  • The Technical Project Manager will drive successful enterprise-level implementations of the Gainsight platform by owning the end-to-end onboarding and delivery lifecycle in a fast-paced, client-facing environment.
  • Gainsight offers a competitive salary range, commission eligibility, comprehensive benefits including fully covered medical premiums, flexible PTO, 401(k), and unique perks such as a fertility stipend and Recharge Holidays.

Matching Summary

Gainsight is the retention engine behind the world’s most customer-centric companies and offers a platform that orchestrates the customer journey from onboarding to advocacy.

Salary

Base: $71,000 – $91,200 USD annually; Bonus/Equity: Eligible for commission and equity program; Benefits: Fully covered medical premiums, flexible PTO, 401(k), dental and vision coverage, fertility stipend, Recharge Holidays

Skills & Requirements

Must-have

  • enterprise project management
  • stakeholder communication skills
  • software implementation experience
  • cross-functional team collaboration
  • waterfall and agile methodologies
  • remote work within United States

Nice-to-have

  • experience with Customer Success platforms
  • knowledge of SaaS business models
  • mentoring and coaching skills
  • ability to create delivery processes
  • executive-level client engagement
  • multi-geographical customer experience

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Project Management certification preferred (PMP, PRINCE2)
  • 5+ years managing enterprise software implementation projects
  • Experience leading cross-functional teams of up to 5 members
  • Experience with engagements valued at $0.5M+
  • Up to 10-15% travel availability

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter