Customer Banking Specialist Relief - Success Hub (full Time)

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Full time, monday - friday, 8:30 am – 4:50 pm (predetermined roster)
Customer transaction needs
Financial health checks
Personal loan applications
The Customer Banking Specialist Relief position at CommBank's Success Hub seeks an individual who can provide excellent service to customers while assisting them with their banking needs. The role requires strong interpersonal skills, a focus on customer satisfaction, and the ability to work in a dynamic retail banking environment

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist Relief to join our Success branch hub on a full time, 38 hour per week basis!

Matching Summary

Match Score: 85

The Customer Banking Specialist Relief position at CommBank's Success Hub seeks an individual who can provide excellent service to customers while assisting them with their banking needs. The role requires strong interpersonal skills, a focus on customer satisfaction, and the ability to work in a dynamic retail banking environment.

Skills & Requirements

Must-have

  • Customer transaction needs
  • Financial Health Checks
  • Personal loan applications
  • Credit card applications
  • Community event participation
  • Customer feedback capture

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Seeing the big picture
  • Genuine passion for the customer

Key Requirements

  • Available to cover predetermined rosters
  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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