Customer Banking Specialist - Glen Innes - Multi Channel Branch
CommBank
Glen Innes, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You will be joining one of our Multi-Channel Branches, assisting customers face-to-face during morning hours and via telephone or other digital channels in a contact centre environment after 1pm.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem-solving and effective solutions
Risk-adverse culture championing
Nice-to-have
Financial services experience
Retail or hospitality background
Articulate financial terms clearly
Holistic customer solutions
Career growth interest
Key Requirements
Proven experience delivering exceptional Customer Service