Customer Service Representative - Finished Lubricants

Chevron

Makati City, Philippines
Competitive salary; annual corporate incentive bon...
Not specified (assumed office-based role)
End-to-end order management experience
Erp systems proficiency (e.g., sap)
Strong english communication skills
Chevron is seeking a Customer Service Representative for Finished Lubricants in Makati City, Philippines, who will be responsible for providing comprehensive customer service support to clients across Europe. The role involves order management, customer inquiry resolution, and collaboration with various internal teams to ensure operational excellence

Job Summary

  • This role serves as the primary operational interface between customers and internal stakeholders to ensure service continuity across diverse business models.
  • The position is responsible for managing end-to-end sales order processing, from receipt to delivery and invoicing, while ensuring accurate execution.
  • Chevron offers a competitive salary, comprehensive health care coverage, and robust employee-centered programs including career development opportunities.

Matching Summary

Match Score: 85

Chevron is seeking a Customer Service Representative for Finished Lubricants in Makati City, Philippines, who will be responsible for providing comprehensive customer service support to clients across Europe. The role involves order management, customer inquiry resolution, and collaboration with various internal teams to ensure operational excellence.

Salary

Competitive salary; Annual corporate incentive bonus when goals met; Allowances, medical, optical reimbursements, life insurance

Skills & Requirements

Must-have

  • End-to-end order management experience
  • ERP systems proficiency (e.g., SAP)
  • Strong English communication skills
  • Contract compliance and pricing knowledge
  • Multi-country operational support

Nice-to-have

  • European language proficiency
  • Experience with European customers
  • Knowledge of EDI and customer portals
  • Background in FMCG or lubricants industry
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's degree in Business Administration, Supply Chain, Logistics, or related field
  • Previous experience in Customer Service, Order Management, or Supply Chain support roles
  • Proficiency in English required; additional European languages are an asset

Work Rights

Not specified

Tailored Resume

Cover Letter