Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance)
Job Summary
Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Receive and/or place predominantly routine calls and answer customer telephone inquiries, orders, service needs & complaints.
Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services, specializing in respiratory diseases and sleep diagnostics.
Matching Summary
Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Skills & Requirements
Must-have
CPAP therapy knowledge
customer service
product knowledge
routine call handling
customer needs analysis
Nice-to-have
diverse and inclusive workplace
scientific territory
engaging environment
Key Requirements
5+ years of experience in general office practice
College Certificate or Diploma in Medical Office Administration or medical background preferred
Requirement to become Certified Polysomnographic Technician