Customer Loyalty Member With Dutch @ing Hubs Romania
ING Hubs Romania
Bucharest, Romania
Fluent dutch spoken and written
One year operational banking experience
Client-facing phone email chat support
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business
Job Summary
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business.
Candidates must possess fluent Dutch language skills alongside solid English knowledge to handle account administration and SWIFT communications.
The position requires at least one year of operational banking experience with a focus on client servicing via phone, email, and chat.
Matching Summary
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business.
Skills & Requirements
Must-have
Fluent Dutch spoken and written
One year operational banking experience
Client-facing phone email chat support
MS Office proficiency
Banking legislation understanding
Nice-to-have
Agile methodology participation
Collaborative team environment
International project engagement
Constructive feedback culture
Key Requirements
Bachelor's degree or high school economic profile
Minimum one year banking operations experience
Training in customer service and banking operations