Personal Banking Associate Trainee (future Opportunities) - Quebec, Ca
TD
Montréal, Quebec, CA
Base: not specified; bonus/equity: not specified; ...
Customer service transactions
Digital banking education
Cash and non-cash transaction support
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
This role involves engaging customers in day-to-day advice needs, digital education, problem resolution, and supporting frontline staff with transactions to enhance customer experience and operational excellence.
TD offers a comprehensive Total Rewards package including base salary, health and well-being benefits, paid time off, career development, and reward and recognition programs.
Matching Summary
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Health coverage, paid time off, career development, reward programs
Skills & Requirements
Must-have
Customer service transactions
Digital banking education
Cash and non-cash transaction support
Banking solutions knowledge
Strong communication skills
Nice-to-have
Team effectiveness promotion
Personal performance development
Mentoring and training participation
Organizational and time management skills
Can-do attitude and initiative
Key Requirements
High School diploma or equivalent experience
Investment Funds Canada (IFC) certification within 6 months
Proficiency in MS Office and branch software
Post-Secondary or Undergraduate degree preferred
Mobility clause for training across Downtown Montreal branches