WeLead Solutions Private Limited is seeking an Aftersales Service Coordinator for their marine systems division in Singapore. The role involves coordinating service appointments, managing service engineers, and ensuring customer satisfaction through effective communication and administrative support
Job Summary
The role involves supporting service engineers by scheduling appointments and coordinating field attendances for marine equipment across Singapore Anchorage, Ports, and Shipyards.
Candidates will be responsible for managing overseas service calls, including arranging necessary visas and permits to enter local yards or terminals.
The position requires maintaining service reports, generating invoices, and managing customer contracts while providing timely updates on service schedules.
Matching Summary
Match Score: 75
WeLead Solutions Private Limited is seeking an Aftersales Service Coordinator for their marine systems division in Singapore. The role involves coordinating service appointments, managing service engineers, and ensuring customer satisfaction through effective communication and administrative support.
Skills & Requirements
Must-have
3-5 years marine offshore experience
Schedule service appointments
Manage engineer attendance on ships
Arrange visas and permits for overseas calls
Interface with Marine customers
Nice-to-have
Excellent global communication skills
Strong interpersonal coordination abilities
Proficiency with planning tools
Meticulous attention to detail
Ability to multitask in team environment
Key Requirements
Minimum 3-5 years experience in marine/offshore industry
Prior marine service environment experience preferred