Not specified (assumed on-site based on location context)
Ticket management in osc system
Supplier coordination experience
Parts management knowledge
Walmart is seeking a Senior Analyst for Business Analysis and Insights to support technicians by managing parts resolution and supplier coordination. The ideal candidate will possess strong communication skills, customer service orientation, and experience in parts management or supply chain operations
Job Summary
This role supports Walmart technicians by ensuring timely, accurate parts resolution through ticket management and supplier coordination.
The team prioritizes delivering exceptional service, supporting each other, and maintaining a healthy work-life balance while driving value across the business.
Walmart offers competitive pay, performance-based bonuses, comprehensive health benefits, and a paid education benefit program called Live Better U.
Matching Summary
Match Score: 85
Walmart is seeking a Senior Analyst for Business Analysis and Insights to support technicians by managing parts resolution and supplier coordination. The ideal candidate will possess strong communication skills, customer service orientation, and experience in parts management or supply chain operations.
Salary
Base: $60,000.00 - $110,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Stock available for certain positions; Benefits: Medical, vision, dental, 401(k), PTO, tuition reimbursement
Skills & Requirements
Must-have
Ticket management in OSC system
Supplier coordination experience
Parts management knowledge
Meeting performance SLAs
Clear professional communication
Nice-to-have
Strong problem-solving skills
Continuous process improvement mindset
Team-oriented collaborative culture
Ability to identify recurring issues
Experience with trade work equipment
Key Requirements
Bachelor's degree in Business, Analytics, Statistics, or related field
OR 2 years' experience in data analytics, project management, or relevant area
Knowledge of equipment parts, trade work, or supply chain operations