The Senior Application Advisor provides expert Epic EHR design, build, testing, and advanced troubleshooting services for Nordic clients
Job Summary
The Senior Application Advisor provides expert Epic EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
This role involves overseeing customer engagements, mentoring team members, and guiding internal and customer teams to resolutions.
Candidates must demonstrate the ability to make decisions impacting patient safety, financial integrity, and regulatory compliance while managing multiple complex projects.
Matching Summary
The Senior Application Advisor provides expert Epic EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Epic Resolute Hospital Billing certification
HB Claims module expertise
5+ years Epic implementation experience
Advanced troubleshooting and problem-solving
System build and testing proficiency
Nice-to-have
Strong customer service track record
ITIL process knowledge
Project management experience
Mentoring and coaching skills
Change management capabilities
Key Requirements
Epic Certification in Resolute Hospital Billing required
5+ years implementing or supporting Epic modules
Post-secondary education or equivalent experience
Experience with ticketing systems and change management