General Practice Client Service Representative

VCA Great Lakes Veterinary Specialists

Warrensville Heights, Ohio, US
Competitive wages; comprehensive benefits pyckage;...
Excellent customer service skills
Multiline phone system operation
Conflict management and de-escalation
The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients.
  • Key responsibilities include scheduling appointments, processing payments, managing medical records, and assisting with admitting and discharging pet patients.
  • The company offers competitive wages, comprehensive benefits including medical and dental, and generous employee pet care discounts.

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients.

Salary

Competitive wages; Comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Multiline phone system operation
  • Conflict management and de-escalation

Nice-to-have

  • Empathetic communication style
  • Team player in collaborative environment
  • Passion for helping animals and owners

Key Requirements

  • Experience in primary veterinary care preferred
  • Ability to work weekday/weekend daytime shifts
  • Willingness to learn medical office procedures

Work Rights

Not specified

Tailored Resume

Cover Letter