It System Engineer

Beyond Tabs

Sinch cloud contact center solution
Voip and contact center environment
Designing intelligent call routing systems
We are the leading provider of software in the healthcare sector, aiming to improve healthcare by ensuring necessary information is available anytime, anywhere

Job Summary

  • We are the leading provider of software in the healthcare sector, aiming to improve healthcare by ensuring necessary information is available anytime, anywhere.
  • As an IT System Engineer – Contact Center, you will design communication solutions that directly contribute to improving accessibility, efficiency, and quality in healthcare.
  • You will develop intelligent call routing systems, support administration of Sinch Contact Center and Boost.AI bots, and shape the integration of chat and voice bots.

Matching Summary

We are the leading provider of software in the healthcare sector, aiming to improve healthcare by ensuring necessary information is available anytime, anywhere.

Skills & Requirements

Must-have

  • Sinch Cloud Contact Center solution
  • VOIP and contact center environment
  • designing intelligent call routing systems
  • administration and third-level support
  • SAP CRM/CX landscape integration

Nice-to-have

  • open-minded and communicative team player
  • proactive and motivated approach
  • basic knowledge of API and Bot integration
  • modern omnichannel strategy development

Key Requirements

  • degree in IT or comparable qualification
  • completed apprenticeship as IT specialist
  • fluent written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter