Guest Services Manager Ii - Worldmark Seventh Mountain

WYNDHAM

Seventh Mountain
Not specified (assumed onsite)
Guest experience management
Staff training and development
Financial management
Wyndham is seeking a Guest Services Manager II for their Seventh Mountain location, responsible for overseeing guest services, enhancing customer experience, and managing financial aspects of the department. The ideal candidate should possess strong leadership and communication skills, along with experience in hospitality management

Job Summary

  • The Guest Services Manager will be responsible for all aspects of the Guest Services department using strong customer relations and leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards.
  • The Guest Services Manager will be able to hire, train, motivate, recognize, coach and develop guest service associates through implementation of incentives and training plans.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

Match Score: 85

Wyndham is seeking a Guest Services Manager II for their Seventh Mountain location, responsible for overseeing guest services, enhancing customer experience, and managing financial aspects of the department. The ideal candidate should possess strong leadership and communication skills, along with experience in hospitality management.

Skills & Requirements

Must-have

  • Guest experience management
  • Staff training and development
  • Financial management
  • Inventory control
  • Customer relations

Nice-to-have

  • Innovation and growth mindset
  • Team collaboration
  • Problem-solving skills

Key Requirements

  • 2 to 3 years of management experience
  • 3 to 5 years hospitality customer service experience
  • Understanding of resort financials
  • Computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter