Customer Loyalty Member @ing Hubs Romania

224

Bucharest, Romania
Not specified
Bachelor's degree or high school with economic profile
One year operational banking experience
Fluent english spoken and written
ING Hubs Romania is seeking a Customer Loyalty Specialist to enhance its Retail Investments Operations team. The role requires operational banking experience and strong communication skills to manage customer inquiries and execute financial plans effectively while maintaining compliance

Job Summary

  • The role involves setting up ING warrant plans and fund option plans via specific internal platforms.
  • Candidates must handle periodical reconciliation of positions, cash transfers, and invoice management for third-party contracts.
  • The team offers a flexible working environment with a focus on impactful solutions and collaborative feedback.

Matching Summary

Match Score: 85

ING Hubs Romania is seeking a Customer Loyalty Specialist to enhance its Retail Investments Operations team. The role requires operational banking experience and strong communication skills to manage customer inquiries and execute financial plans effectively while maintaining compliance.

Skills & Requirements

Must-have

  • Bachelor's degree or high school with economic profile
  • One year operational banking experience
  • Fluent English spoken and written
  • MS Office proficiency
  • Understanding of banking legislation

Nice-to-have

  • Knowledge in Dutch or French language
  • Client-facing role experience
  • Training in customer service
  • Experience with MyLeo and HESOP platforms

Key Requirements

  • Minimum one year operational banking experience
  • Fluency in English required
  • Economic profile education background
  • Proficiency in MS Office tools

Work Rights

Not specified

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