Mitarbeiter/in Customer Care (m/w/d)

FRONIUS International GmbH

Wels, Austria
Base: €2,922.16 to €3,750.44 (kv minimum); bonus/e...
Hybrid (flexible working hours with partial home office options)
Completed commercial training (apprenticeship/hak/has)
Good english communication skills spoken and written
Reliable personality with technical affinity
Fronius International GmbH is seeking a Customer Care Mitarbeiter/in to serve as the first point of contact for customers regarding their online platforms. The ideal candidate should have a commercial background, experience in customer communication, and proficiency in English, while enjoying a range of employee benefits and flexible working arrangements

Job Summary

  • You will serve as the primary contact person for customers regarding questions about Fronius online platforms.
  • The role involves supporting customers, installers, and subsidiaries via phone and email while handling warranty requests and product registrations.
  • The company offers salaries above the industry collective agreement minimums along with flexible working hours and partial home-office options.

Matching Summary

Match Score: 85

Fronius International GmbH is seeking a Customer Care Mitarbeiter/in to serve as the first point of contact for customers regarding their online platforms. The ideal candidate should have a commercial background, experience in customer communication, and proficiency in English, while enjoying a range of employee benefits and flexible working arrangements.

Salary

Base: €2,922.16 to €3,750.44 (KV minimum); Bonus/Equity: Not specified; Benefits: Above KV rates with potential overpayment

Skills & Requirements

Must-have

  • Completed commercial training (apprenticeship/HAK/HAS)
  • Good English communication skills spoken and written
  • Reliable personality with technical affinity

Nice-to-have

  • Experience in customer communication
  • ERP system experience
  • MS Office proficiency

Key Requirements

  • Commercial apprenticeship or HAK/HAS degree
  • English language proficiency
  • Technical affinity for platforms

Work Rights

Not specified

Tailored Resume

Cover Letter