Agente, Gestión De Reclamos, Cdmx

3M UK

Ciudad de Mexico, Mexico
Not specified; competitive salary based on market ...
Credit note processing experience
Intermediate english reading skills
Intermediate excel proficiency
This role is responsible for processing credit notes to ensure accuracy, timeliness, and effective customer support

Job Summary

  • This role is responsible for processing credit notes to ensure accuracy, timeliness, and effective customer support.
  • The position requires close collaboration with Collections, Customer Service, Distribution Centers, Quality, and Pricing teams to resolve client issues.
  • Employees must commit to a hybrid work model requiring at least four days per week in the Santa Fe office.

Matching Summary

This role is responsible for processing credit notes to ensure accuracy, timeliness, and effective customer support.

Salary

Not specified; Competitive salary based on market comparisons; Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Credit note processing experience
  • Intermediate English reading skills
  • Intermediate Excel proficiency

Nice-to-have

  • Attention to detail and precision
  • Collaborative team work ability
  • Process improvement mindset

Key Requirements

  • Professional degree or completed Bachelor's degree
  • Minimum 2 years of service area experience
  • Hybrid work attendance requirement (4 days onsite)

Work Rights

Not specified

Tailored Resume

Cover Letter