Business Manager

Petfolk

Wake Forest, NC, United States
Base: not specified; bonus/equity: equity ownershi...
On-site
Client-facing leadership
Operational management
Team coaching and engagement
At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them

Job Summary

  • At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.
  • As a Veterinary Business Manager, you’ll be the face of your Petfolk Care Center, driving daily operations, fostering team energy, and ensuring every client leaves feeling confident, cared for, and connected.
  • Compensation includes equity ownership, profit-share potential, generous PTO, health benefits, and a structured Path to Partner Program for leadership development.

Matching Summary

At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.

Salary

Base: Not specified; Bonus/Equity: Equity ownership and profit-share potential; Benefits: Generous PTO, paid holidays, health, dental, vision, disability, life insurance, employee discounts

Skills & Requirements

Must-have

  • Client-facing leadership
  • Operational management
  • Team coaching and engagement
  • Hospital flow optimization
  • Business performance ownership

Nice-to-have

  • Service-first mindset
  • Conflict resolution skills
  • Data-driven continuous improvement
  • Hospitality industry experience
  • Mentorship and training

Key Requirements

  • 2+ years leadership experience in service-driven environment
  • Experience in boutique hospitality, fitness, luxury retail, or medical/dental clinic

Work Rights

Not specified

Tailored Resume

Cover Letter