Front Counter Supervisor - Summer (sessional)

med.ubc.ca

$29.27 - $30.76 cad hourly; not specified; not spe...
Onsite
Guest check-ins and check-outs
Billing and payment processing
Customer service
Supervises the daily operation of Conferences and Accommodation services, including guest check-ins, check-outs, billing, and accommodation related transactions

Job Summary

  • Supervises the daily operation of Conferences and Accommodation services, including guest check-ins, check-outs, billing, and accommodation related transactions.
  • Directs and distributes work assignments to Customer Service Representatives, trains them, and monitors their performance.
  • This position requires eligibility for a Facilities Access 3 (FA3) Security Clearance with the RCMP prior to commencing work.

Matching Summary

Supervises the daily operation of Conferences and Accommodation services, including guest check-ins, check-outs, billing, and accommodation related transactions.

Salary

$29.27 - $30.76 CAD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • guest check-ins and check-outs
  • billing and payment processing
  • customer service
  • staff supervision and training
  • emergency procedures

Nice-to-have

  • willingness to respect diverse perspectives
  • commitment to equity and inclusion
  • strong telephone manner

Key Requirements

  • High school graduation plus 1 year post-secondary education
  • 3 years related experience
  • Ability to supervise staff
  • Ability to operate computerized systems
  • Ability to type 50 w.p.m.
  • Eligibility for FA3 Security Clearance

Work Rights

Not specified

Tailored Resume

Cover Letter