Customer Banking Specialist - Emerald

CommBank

Emerald, Queensland, Australia
**
Respond to transactional banking needs
Process deposits and withdrawals
Conduct financial health checks
** CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch to provide a seamless banking experience to customers. The role focuses on customer service, transaction processing, and financial health checks, with an emphasis on compliance and risk management. **

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will respond to customers’ transactional banking needs, conduct financial health checks, and educate them on digital banking solutions.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch to provide a seamless banking experience to customers. The role focuses on customer service, transaction processing, and financial health checks, with an emphasis on compliance and risk management. **

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle customer enquiries

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Collaborative team culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Excellent communication skills
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter