Agent(e) Du Service À La Clientèle Et Administratif

Appdirect

Montreal, Canada
On-site
Bilingualism (spoken and written)
Microsoft office 365 proficiency
Excellent communication skills
The person will be responsible for providing excellent customer service over the phone and/or internet

Job Summary

  • The person will be responsible for providing excellent customer service over the phone and/or internet.
  • Responsibilities include following up with clients and providing administrative information to aid client understanding.
  • The role requires updating information in the system and advising clients on different products without solicitation.

Matching Summary

The person will be responsible for providing excellent customer service over the phone and/or internet.

Skills & Requirements

Must-have

  • Bilingualism (spoken and written)
  • Microsoft Office 365 proficiency
  • Excellent communication skills
  • Ability to multitask

Nice-to-have

  • Analytical mindset
  • Team player
  • Customer-focused

Key Requirements

  • Bilingualism (spoken and written)
  • Proficiency in Office 365
  • Ability to work on multiple mandates simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter