Assistant Manager, Servicenow

Melco Resorts & Entertainment

3+ years servicenow experience
Javascript jelly html css xml
Rest soap api integrations
The role involves working with IT management to design solutions and develop plans that meet organizational requirements on the ServiceNow platform

Job Summary

  • The role involves working with IT management to design solutions and develop plans that meet organizational requirements on the ServiceNow platform.
  • Candidates will be responsible for setting up, integrating, and developing applications while providing hands-on guidance to ensure effective system usage.
  • The position requires leading internal development teams and vendors to enforce standards and ensure external providers deliver quality services.

Matching Summary

The role involves working with IT management to design solutions and develop plans that meet organizational requirements on the ServiceNow platform.

Skills & Requirements

Must-have

  • 3+ years ServiceNow experience
  • JavaScript Jelly HTML CSS XML
  • REST SOAP API integrations
  • ITSM ITOM PPM HR modules
  • Agile project management context

Nice-to-have

  • Passion for automation and digitalization
  • Strong conflict resolution skills
  • Experience coaching less experienced analysts
  • Additional programming languages beyond core stack

Key Requirements

  • Minimum 3 years ServiceNow experience
  • Bachelor's degree in IT or equivalent
  • At least one ServiceNow certification
  • ITIL knowledge essential
  • Fluent in English and Cantonese/Mandarin

Work Rights

Not specified

Tailored Resume

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