Total Insights Specialist

SWIRE SHIPPING PTE. LTD.

Singapore, Singapore
**
Advanced ms excel and powerpoint skills
Experience with qualtrics or zendesk platforms
Proficiency in power bi or tableau visualization
** Swire Shipping Pte. Ltd. is seeking a Total Insights Specialist to analyze customer, employee, and operational data to drive actionable insights for organizational improvement. The role involves engaging with stakeholders at various levels, managing data platforms, and promoting a data-driven culture within the company. **

Job Summary

  • The role consolidates and interprets customer, employee, and operational data to generate actionable insights for organizational improvement.
  • The specialist is responsible for overseeing the configuration and governance of enterprise feedback platforms like Qualtrics and Zendesk.
  • This position requires translating data insights into actionable registers with named owners to drive tangible business outcomes.

Matching Summary

Match Score: 75

** Swire Shipping Pte. Ltd. is seeking a Total Insights Specialist to analyze customer, employee, and operational data to drive actionable insights for organizational improvement. The role involves engaging with stakeholders at various levels, managing data platforms, and promoting a data-driven culture within the company. **

Skills & Requirements

Must-have

  • Advanced MS Excel and PowerPoint skills
  • Experience with Qualtrics or Zendesk platforms
  • Proficiency in Power BI or Tableau visualization
  • Ability to interpret complex data sets
  • Strong stakeholder presentation skills

Nice-to-have

  • Background in shipping or logistics industry
  • Knowledge of AI automation for reporting
  • Experience facilitating cross-functional workshops
  • Proven ability to influence without authority
  • Championing data-driven culture initiatives

Key Requirements

  • Bachelor's degree in business, Analytics, Statistics, or related field
  • Proven experience in data analysis or performance analytics roles

Work Rights

Not specified

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