Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
$60,000-$85,000 annually; anticipyted starting pyy...
**
Resolve support tickets
Implement system enhancements
Develop reports
** Driveway Finance Corporation is seeking a Business Systems Analyst I for their Tigard, OR location. The role involves resolving support tickets, implementing system enhancements, and developing reports, with a focus on improving customer experience. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Systems Analyst I resolve support tickets, implement system enhancements and automation, develop reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • We Offer Best-in-Class Industry Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Business Systems Analyst I for their Tigard, OR location. The role involves resolving support tickets, implementing system enhancements, and developing reports, with a focus on improving customer experience. **

Salary

$60,000-$85,000 annually; Anticipated starting pay $60,000-$70,000; Benefits: Medical, Dental, Vision, PTO, 401k

Skills & Requirements

Must-have

  • resolve support tickets
  • implement system enhancements
  • develop reports
  • onboard and train new users
  • Power BI
  • JavaScript, Python, SQL

Nice-to-have

  • customer-focused financing solutions
  • modern automotive lender
  • cross-functional team collaboration
  • continuous learning and process improvement

Key Requirements

  • Experience with ticketing systems
  • Familiarity with scripting and automation tools
  • Strong customer service and communication skills
  • Ability to learn new tools and processes quickly
  • Attention to detail and effective troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter