Consumers Energy is Michigan’s largest energy provider committed to delivering reliable, clean, and affordable energy 24/7
Job Summary
Consumers Energy is Michigan’s largest energy provider committed to delivering reliable, clean, and affordable energy 24/7.
The Principal Network Operations Center Analyst leads incident response efforts, drives problem management, and mentors junior analysts to ensure infrastructure performance and service reliability.
The company offers competitive compensation, excellent benefits, and fosters an inclusive culture that supports career development and values diversity, equity, and inclusion.
Matching Summary
Consumers Energy is Michigan’s largest energy provider committed to delivering reliable, clean, and affordable energy 24/7.
Skills & Requirements
Must-have
Enterprise network technologies expertise
Incident and problem management leadership
Advanced technical troubleshooting skills
Hybrid work with onsite presence
Network operations center escalation point
Monitoring and infrastructure resilience
Nice-to-have
Strong leadership and communication skills
Ability to mentor and coach team members
Knowledge of ITIL framework
Familiarity with Incident Command System
Teamwork and interpersonal effectiveness
Ability to work under pressure
Continuous learning culture
Key Requirements
Bachelor’s degree with 7+ years experience or Associate’s degree with 9+ years or High School Diploma with 11+ years
Experience in Network Operations or related IT roles
Ability to work outside standard business hours and on-call rotation
No immigration sponsorship available
Must be within commutable distance or willing to relocate
Work Rights
Not eligible for immigration sponsorship; no H-1B, TN, CPT, OPT, or STEM OPT participation