Not specified (assumed to be hybrid or onsite based on industry norms).
Service cloud configuration
Field service lightning implementation
Lwc and apex programming
Auto Club Enterprises is seeking a Senior Salesforce Technical Lead/Architect to drive CRM transformation within its ecosystem, focusing on Service Cloud and Field Service Lightning. The role requires extensive experience in Salesforce implementations, technical leadership, and collaboration in Agile environments
Job Summary
The role serves as the technical engine driving large-scale CRM transformation for Emergency Roadside Services and Backoffice Operations.
Candidates will lead AI/Agentforce initiatives to embed intelligent automation into service, contact center, and field operations workflows.
Auto Club Enterprises offers comprehensive benefits including health coverage, a pension plan with company match, and tuition assistance.
Matching Summary
Match Score: 85
Auto Club Enterprises is seeking a Senior Salesforce Technical Lead/Architect to drive CRM transformation within its ecosystem, focusing on Service Cloud and Field Service Lightning. The role requires extensive experience in Salesforce implementations, technical leadership, and collaboration in Agile environments.
Salary
Base: $132,600.00 - $176,900.00; Bonus/Equity: Incentive program based on performance; Benefits: Health, dental, vision, 401(K) match, pension, tuition assistance
Skills & Requirements
Must-have
Service Cloud configuration
Field Service Lightning implementation
LWC and Apex programming
Enterprise API integrations
MuleSoft middleware experience
DevOps CI/CD pipelines
Nice-to-have
Einstein AI automation frameworks
Genesys contact center integration
Guidewire insurance system familiarity
AWS cloud platform exposure
SAFe Agile methodology experience
Key Requirements
Extensive years of Salesforce experience
Deep expertise in Service Cloud and FSL
Strong background in data modeling and security
Proven delivery of multi-cloud implementations
Experience in insurance or roadside assistance domains