Customer Success Consultant

Judi Health

Remote, United States
Remote us: $75,200 - $119,000; new york ny: $95,20...
Fully remote
3+ years pbm or health plan experience
2+ years retail pharmacy operations
Direct client functional requirements work
Judi Health is seeking a Customer Success Consultant to manage client relationships and provide support for their health technology solutions. The role requires strong communication skills, experience in pharmacy benefits management, and the ability to adapt to various priorities in a remote working environment

Job Summary

  • Judi Health is seeking a self-driven customer success consultant to manage and service new and existing clients while maintaining an in-depth understanding of the Judi claim processor platform.
  • The role requires leading communications throughout the implementation process, including strategic guidance for benefit builds, accumulations feeds, and complex claim situations.
  • Candidates must partner with product managers in an agile framework to conceptualize requirements and drive efficiencies to increase market adoption of the Enterprise Health Platform.

Matching Summary

Match Score: 85

Judi Health is seeking a Customer Success Consultant to manage client relationships and provide support for their health technology solutions. The role requires strong communication skills, experience in pharmacy benefits management, and the ability to adapt to various priorities in a remote working environment.

Salary

Remote US: $75,200 - $119,000; New York NY: $95,200 - $119,000; Denver CO: $87,200 - $109,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years PBM or Health Plan experience
  • 2+ years retail pharmacy operations
  • Direct client functional requirements work
  • Project management and prioritization skills
  • Microsoft Office Suite proficiency

Nice-to-have

  • Pharmacy Technician license preferred
  • Experience reviewing pharmacy claims
  • Agile framework partnership experience
  • Virtual team collaboration ability
  • Product demonstration and sales skills

Key Requirements

  • Bachelor's degree strongly preferred
  • Pharmacy Technician license preferred
  • 1+ years in customer success or business analyst role
  • Proficiency in Jira, Miro, Confluence, Github, and AWS Redshift

Work Rights

Not specified

Tailored Resume

Cover Letter